Introduction

Business intelligence (BI) is a set of theories, methodologies, architectures, and technologies that transform raw data into meaningful and useful information for business purposes. BI can handle large amounts of information to help identify and develop new opportunities. Making use of new opportunities and implementing an effective strategy can provide a competitive market advantage and long-term stability.[1]

BI technologies provide historical, current and predictive views of business operations. Common functions of business intelligence technologies are reportingonline analytical processinganalyticsdata miningprocess miningcomplex event processingbusiness performance managementbenchmarkingtext miningpredictive analytics and prescriptive analytics.

Though the term business intelligence is sometimes a synonym for competitive intelligence (because they both support decision making), BI uses technologies, processes, and applications to analyze mostly internal, structured data and business processes while competitive intelligence gathers, analyzes and disseminates information with a topical focus on company competitors. If understood broadly, business intelligence can include the subset of competitive intelligence

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